ABOUT US

WHERE WE COME FROM

Holiday Moments was established in 2011 to provide destination management services to the increasing number of visitors to the UAE. Today we are one of the leading DMCs in the UAE and provide travel services to over 150,000 guests yearly from around the world!

WHERE WE WORK

The Middle East is our home, with the UAE as our base; we know first-hand the countries and cities we work in. We know our destinations, products and activities first-hand, and keep abreast of all new developments within our region, so we can offer our clients up-to-date information and the very best of services.

WHAT WE DO

We provide both up-to-date information and complete travel management services on the ground in your chosen destination. From airport transfers to hotel reservations, tour bookings and dinner reservations, tailor-made experiences or holiday planning, to group activities and complete creative itineraries. We are flexible and reliable and we understand that the guest expects a competitively priced, value-for-money holiday of a lifetime, free of complications. We are available 24/7 to ensure guests are safe, happy, and their expectations met, if not exceeded, time after time.

WHY WE ARE SUCCESSFUL

We know what it takes to put together a great travel experience because we are travelers ourselves. We have families, and therefore understand the needs of inter-generational travel. We are solo travelers, and adept at curating exciting itineraries. We are group travelers, and understand what makes a group tour memorable. In essence, we have the knowledge, the people, and the technology to ensure an enjoyable experience, no matter the size of your party.

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EMPLOYEES

YEARS OF EXPERIENCE

OUR VISION

The company’s Vision is to be the leading service provider in the UAE through sustainable growth, by focusing on the core business and by continuously introducing innovative ideas and products for our partners and guests.

Leading service provider in the UAE.

Focusing on the core business.

Continuously introducing innovative ideas & products.

The highest standard technology with personal touch.

OUR VALUES

Holiday Moments is customer-centric! We are focused on delivering the best services to our clients in a timely, reliable and cost-effective way.

Transparency

Building trust in all business and personal dealings.

Quality

We provide outstanding produts & services that, together, deliver premium value to our clients and end customers.

Respect

For ourselves, our guests, our partners and our team.

Integrity

We uphold the highest standards of integrity in all our actions.

Teamwork

We work together across boundaries, to meet the needs of our clients and to help us to achieve our targets.

Speed with accuracy

Understanding that requests are time sensitive, whilst ensuring quality control.

MAIN PILLARS

Holiday Moments is customer-centric, focused on delivering the best services to our clients in a timely, reliable and cost-effective way.

Leisure Individuals & Groups

We provide high quality tailor-made solutions for niche-markets and customized services for mass-markets in the FIT and Leisure Group segments.

MICE

Complete solutions with creative programs are provided for our MICE guests, with a dedicated team and 24-hour service

Congresses & Exhibitions

From hotel reservations to daily transfers, dining-out recommendations and free-time excursions, the Holiday Moments team will ensure that your delegates get the very best out of their time in the UAE.

Technology

Communications, flexibility and distribution are key in today’s fast-paced world. We are technologically advanced and able to provide direct connectivity to our system and B2B tools, as well as ensure that we maintain both traditional distribution channels and direct contact between ourselves and our partners.

OUR DESTINATIONS

We provide complete travel management services on the ground in UAE and in Oman as well. From airport transfers to hotel reservations, tours and dinner reservations.

UAE

The UAE is a melting pot of cultures and traditions, with a rich history. Tourists can visit historical sites, museums, and cultural festivals. It‘s also known for its state-of-the-art infrastructure that includes modern transportation systems, world-class hotels and resorts, and high-end shopping malls.

A home to a variety of landscapes, including beaches, deserts, mountains, and cityscapes. Tourists can enjoy a range of outdoor activities such as hiking, biking, camping, and water sports or visit famous shopping malls and traditional souks.

The country is considered one of the safest and most stable in the world and warm climate throughout the year, making it an ideal destination. Diverse society, with people from all over the world living and working together. This makes it an exciting and vibrant place to visit.

OMAN

Oman is a captivating blend of rich history and stunning natural beauty, offering a unique cultural experience. Visitors can explore ancient forts, historic cities, and vibrant museums that showcase the country’s heritage. The annual festivals and traditional markets provide a glimpse into Omani customs and hospitality.

The landscape is diverse, featuring pristine beaches, majestic mountains, and vast deserts. Outdoor enthusiasts can indulge in activities like hiking in the Hajar Mountains, camping in the Wahiba Sands, or diving in the clear waters of the Arabian Sea. For those who enjoy shopping, Oman boasts bustling souks filled with local crafts, spices, and traditional goods.

Renowned for its safety and welcoming atmosphere, Oman offers a warm climate year-round, making it a perfect destination for travelers. The country is home to a harmonious society, where people from various backgrounds come together, creating a vibrant tapestry of cultures that enrich the experience for all who visit.

OUR TECHNOLOGY

We believe that technology is a future of travel industry. Connect with us NOW! Holiday Moments provides B2B platform as well as a HUB in order to connect with: Tour Operators, Travel Agents, Bedbanks, Aggregators, OTAs.

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Holiday Moments B2B

• Book Accommodation
• Book Transfers
• Book Excursions
• Check & Export:
• Bookings list
• Tariffs & Special Offers
• Stop Sale list
• Sales Invoice
• Other Features:
• Supports Dynamic Packaging
• Auto Price and Availability Confirmation
(Integrated with Holiday Moments Back Office)

Holiday Moments HUB Hightlights

• XML API that provides full set of services
• Direct connection via Hub
• Search & Book / Real-Time / Pull Functionality
• Cache / Push Cabability
• Hight Performance No-SQL Facility
(<1 sec response time)